Before flight
At the airport
Baggage
Pre-flight arrangements for passengers with reduced mobility (PRM)
Pet Transportation
Use of Electronic Equipment on Board
Smoking on Board
Rules for hand baggage within the EU
Passenger’s behavior policy in the preflight attendance and on board of the aircraft

Pet Transportation

Dogs and cats may be accepted for transportation only with prior approval of the airline. Pets are carried in special containers only in the cabin of the aircraft.

All responsibility for the transported pet(s) rests with the passenger. Transportation of animal should be booked in advance. The passenger must provide all necessary documents, such as:

• Export/import/transit permits
• Health/vaccination certificates, etc.

The airline is not responsible for any physical injuries caused to the pet during the flight, losses, delays in delivery, illness, or death, as well as for the refusal to their importation or transportation through any other country or territory.

The weight of accompanied pets, as well as the weight of the container and of the food, are not included in the free baggage allowance, and are always charged at the normal excess baggage rate for the journey. Maximum weight, including container, must be 8 kg and maximum sum of dimensions not more than 115 cm.