May I purchase a ticket online in case I still have not obtained an entry visa for the country of my destination ?
In case the ticket was purchased online, and the passenger has not received the visa(s), the refund of ticket will be processed in accordance with rules of the applicable fare. Please note that some fares are non-refundable, therefore we strongly suggest you to check the rules of the applicable fare when purchasing tickets online.
Full responsibility to present all necessary valid documentation required for travel rests with the passenger. Those passengers who fail to present all documents required for the entire journey will not be allowed for transportation.