Announcement 20.07.2022

July 20 / 2022

Dear passengers,

The difficult situation we are currently facing in the civil aviation sector leads us to unpleasant decisions. This season, the flight schedule will undergo unplanned changes.

Due to the operational difficulties we are facing after the COVID-19 pandemic, to the tense situation in the region, the retention of aircrafts at technical service, airport overcrowding and insufficient qualified personnel, we are forced to change the flight schedule and reduce the frequency of some flights for the second half of July.

In case of cancellation or time change, we kindly ask you to check the email address and phone for notifications. If you have received a notification of change / cancellation of your flight please follow the instructions and reply, with the requested option:

  • Full refund (at the place of purchase)
  • Free rebooking
  • Voucher

Our call center is active 022830830.

At the moment, the lines are overloaded, in this sense we are going to expand its assistance capabilities.

We are working hard to improve the quality of provided services.

Check the information panels at the airport of departure / destination, the websites and to monitor the status of your flight.

Thank you for your patience